Dead nature scroll #2, 2020
Andrés Rozo Samer

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Have you purchased a painting, sculpture or work on paper?
Find our expert advice for the conservation and promotion of your works in the articles below:

• How to frame my work?

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At Artsper, our mission is to allow you to collect works of art with complete peace of mind. Discover the protections we offer at every stage of your shopping experience.

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Problem Support

In the rare event that an artwork arrives damaged or not as described, we are here to help. Whether for a return, refund, restoration or exchange, our team will support you throughout the process and will ensure that we find the solution best suited to your situation.

Conditions to benefit from Artsper protections:

• Use one of the payment methods available on Artsper for your order.

• Report any problems within one week of receiving the work.

• Provide required photographic evidence (including original artwork and packaging).

Artsper guarantees cover the following cases:

• The received work lacks a described characteristic (for example, a signature or frame).

• The artwork has significant differences from its description (e.g. color variation).

• The work is damaged upon receipt.

• The work is lost or damaged by the carrier.

• Delivery is significantly delayed.

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