Réponses à la réponse, 2009

Dominique Gauthier  

At Artsper, our mission is to allow you to collect works of art with complete peace of mind. Discover the protections we offer at every stage of your shopping experience.

Buy works from top galleries

We work in close collaboration with carefully selected art galleries. Each seller on Artsper is carefully examined and approved by our team, thus ensuring compliance with our code of ethics. You therefore have the assurance of purchasing authentic, high-quality works.

Total transparency: you know what you are buying

Before being posted online, all artwork on Artsper is reviewed and validated by our moderation team. You can browse with complete peace of mind, knowing that each piece meets our criteria of excellence.

Personalized support: our experts at your service

Our team of contemporary art experts is available by phone or email to answer all your questions. Whether you want advice on a work or a tailor-made selection to enrich your collection, we are here to support you.

Resell your works with ease

If you have purchased a work on Artsper and wish to resell it, we offer you a dedicated platform to relist it. To find out more, click here.

Make offers with Artsper: negotiate like in a gallery

You have the possibility to propose a price for certain works, just like in a gallery. This feature allows you to initiate discussions and potentially acquire your coins at advantageous prices.

Get help with your negotiations

Our team will negotiate for you and inform you as soon as the best offer is obtained. Do not hesitate to call on our expertise to ensure a transaction at the best price.

Order securely

Artsper satisfaction assurance

We want you to be completely satisfied with your purchase. If the work you receive is not to your liking, you have 14 days to return it free of charge, and you will be refunded in full, whatever the reason.

Secure payment with Artsper partners

All credit card payments are processed by Paybox, the world leader in payment solutions. Thanks to their strict security standards, you can transact with confidence.

Problem Support

In the rare event that an artwork arrives damaged or not as described, we are here to help. Whether for a return, refund, restoration or exchange, our team will support you throughout the process and will ensure that we find the solution best suited to your situation.

Conditions to benefit from Artsper protections:

• Use one of the payment methods available on Artsper for your order.

• Report any problems within one week of receiving the work.

• Provide required photographic evidence (including original artwork and packaging).

Artsper guarantees cover the following cases:

• The received work lacks a described characteristic (for example, a signature or frame).

• The artwork has significant differences from its description (e.g. color variation).

• The work is damaged upon receipt.

• The work is lost or damaged by the carrier.

• Delivery is significantly delayed.

With Artsper, you collect with complete peace of mind.

Have you purchased a painting, sculpture or work on paper?
Find our expert advice for the conservation and promotion of your works in the articles below:

• How to frame my work?

• What base for my sculpture?

• How to light my work?

Artsper delivers internationally. The list of countries is available in the first step of your cart.

If your country is not listed contact us at [email protected] and we will see what we can do.

Note that Customs fees may apply for works shipped internationally. This is indicated in the first step of the shopping cart.

You can choose a delivery address different from the billing address. Make sure that a trusted person is present to receive the work if you cannot be there.

Artsper offers you access to more than 200,000 works of contemporary art from 2,000 partner galleries. Our team of experts carefully selects galleries to guarantee the quality and originality of the works.

You benefit from:

• Works at gallery price

• Return within 14 days, regardless of your location

• Easy resale of the work purchased on Artsper

• Personalized research tools (selection and tailor-made universe)

Our customer service is available for any assistance.